Coaching Contract Terms and Conditions
What is coaching?
Coaching is a partnership which is designed and defined collaboratively by the Client and Coach, and is based on the Client’s expressed interests, objectives and goals. Coaching is a comprehensive process that may involve different areas of your life.
You enter into the coaching agreement with the understanding that the responsibility for any decisions made and outcomes of those decisions, rests with you. Coaching does not replace counselling, psychiatric care, medical advice, financial assistance, legal counsel, or other professional services. I am not a licensed mental health professional. If an issue arises that requires specific expertise, I may recommend consulting the appropriate professional. As a coach, I make no guarantees regarding outcomes.
Fees
Payment must be made in full, at the time of booking.
Scheduling
Sessions can happen via Teams (video or audio only), FaceTime, or telephone call. Upon scheduling an appointment, you will receive an email with a link for a Teams session. If you want to connect via FaceTime or phone call, please let me know before the appointment time.
Cancellation & Reschedule Policy
If you need to cancel or reschedule your appointment, I kindly ask for at least 24 hours’ notice. This gives me the opportunity to offer the slot to someone else.
Cancellations or reschedules made with less than 24 hours’ notice may not be eligible for a refund or transfer of credit, depending on the circumstances.
If you are late for a session, you will unfortunately lose that portion of the session time.
Confidentiality
Coaching sessions will be conducted according to the ICF (International Coaching Federation) Code of Ethics. Accordingly, anything shared during coaching sessions will be held as confidential unless stated otherwise, in writing, except as required by law. The Coach-Client relationship is not considered a legally confidential relationship; thus, communications are not subject to the protection of any legally recognised privilege.
Unless otherwise stated in writing, you agree that I may include your name, email address, and date(s) of session(s) in a confidential professional coaching log, used to document my coaching hours for the purpose of periodic professional credential renewal.
By consenting, you acknowledge you have read, understood, and agree to the items contained in these Terms and Conditions and consent to coaching for yourself.